Uttam Medical Concierge pvt. Ltd. (“Texas Medical Concierge”) a company incorporated in New Delhi, India is a service provider that helps persons who subscribe to its services to consolidate and manage their health records. This privacy policy governs the collection and use of your data on our website located at www.texasmedicalconcierge.in (“Site”) and the information, tools, software, features and functionality, including content, updates and new releases, located on the Site (collectively, the “Services”).     

For the full functionality of the Service, you also must provide your third-party health portal credentials (“Portal Credentials”) to allow Texas Medical Concierge to access your health data at those other healthcare providers institutions (“Portal Information”) for your use.

Certain areas and features of the Site are available to you without registration or the need to provide to us any information. However, other features of the Site or the Service may require registration, which involves provision to Texas Medical Concierge of an email address, a password and a username (collectively the “Registration Information”). In order to benefit from

Texas Medical Concierge has put in place numerous security measures to help protect against the loss, misuse, or alteration of information within the system. We developed this in-depth privacy statement to keep you informed about the data we collect, how the data is used and general information on using this Site. By clicking the “I Agree” button, you agree to the use of your data in accordance with this privacy policy. If some items of this privacy policy seem unsuitable for you, we recommend you not to use our Services.

  1. Information We Collect
    1. When you send a request to evaluate the product(s), request information about our products and services using the contact forms, you may provide us with the following personal information (“PI”):

Texas Medical Concierge enables you to input personal information, text, photos and health information into the Site and provides you with the ability to aggregate and combine your electronic health records, fitness and genomic data. We provide you with the ability to control, manage, and share your aggregated data, on your terms, through Texas Medical Concierge. We will never sell your data without your consent.

  • We may also collect your PI when you take part in our survey, contests or register for the participation in special offers.
  • When you use our Site, we may collect non personal (anonymous) data such as duration of your visit, the pages you visit on our Site, browser type, device type, country, city, referral site you are coming from (if any), etc. This is not a full and comprehensive list of anonymous data we collect, and it’s based on the features and abilities of the third party analytics software we use. In this case we exclusively collect such information that does not allow us to identify you; this type of information is used only for statistical work. The better we understand your needs, the faster you will find the required information on our Site.
  • [Regardless of how your data is collected, all of your information is only used internally and will not be shared with others]
  • How We Use Information
    • We may use the PI collected from you for the following purposes:
  • To provide you with the links to the relevant version of the service(s) and your login details to.
  • To send you the supporting and learning materials corresponding to the services(s) you use or evaluate.
  • We may send you the information about the service features, documentation, samples, support services, licenses and other corresponding information.
  • To inform you about new releases of the product(s) and services.
  • To inform you about any changes to services usage terms and conditions.
  • To provide you with the technical and non-technical support.
  • To get your feedback on services you use or evaluate to improve the quality and adjust the roadmap.
  • To get your feedback on the documentation and the quality of the work of technical support team.
  • To inform you about special offers that are relevant to the service(s) you use..
  • To get a testimonial or a case study that will be published on our website and company’s social media accounts. The contents of the published material will be discussed with you prior to the publication.
  • To reply to your feedback that you may leave after the use of the service(s).
  • To inform you about the expiration of your membership subscription (both by phone and email).
  • Your Rights Over PI
    • We store your PI only for the period of time required to provide you with the relevant information. That means since you give us your consent for processing your PI, we will store it according to your consent and/or till you withdraw your consent. You may withdraw your consent to the processing of PI at any time by informing us in writing. However, the Services may no longer be available to you following withdrawal of consent.
    • You may request us in writing to update or correct any PI that is recorded incorrectly or is no longer accurate. The relevant changes will be made as soon as possible.
    • You have the right to request the deletion of your personal information and we confirm that the data will be deleted within 30 days.
    • To make any request to us in writing with regard to deletion of data, withdrawal of consent or review of information, please contact us at support@texasmedicalconcierge.in
  • Third Party Analytics Software
    • This Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google). The services help us to improve your experience of visiting our Site. They use cookies that are stored on your computer/device and contain information about your visit: duration, visited pages, country, browser type, device type, etc. To learn more about Google Analytics, including how to opt out of it. visit https://www.google.com/analytics/
  • Facebook Audiences and Google Adwords Audiences
    • We use advertising functionality of Facebook (pixels) that is added to our Site’s pages and allows us to send data about visitors’ actions performed on our Site. By means of pixels, Facebook creates custom audiences of people who visit specific pages or set of pages and/or We do not transfer or disclose any personally identifiable information to Facebook.
    • By means of Google Analytics, we may create custom audiences of people who visit a particular page or set of pages or/and make any conversion on our Site. We use Display Advertising Remarketing by Google Ad words to show specific and relevant ads to the created audiences. We do not transfer or disclose any personally identifiable information to Google. You may adjust the settings of the ads you want or do not want to see here: https://www.google.com/settings/u/0/ads/authenticated.
  • Orders and Information Connected to Orders
    • We use third party e-commerce provider for processing your orders and payments. All the payment documents such as receipts, invoices and payment confirmation are sent to you by this provider. When submitting your order, you may provide some personal information such as name, email address, postal address, telephone number, or company name. When you pay by credit/debit card for your order, you provide the credentials of your credit/debit card.
    • After your payment is processed, our provider sends us a part of your personal data: name, email address, company name, telephone number and Order ID assigned to your purchase. We receive this information to be able to send you the relevant license/login information, the download link to the software product and your credentials to login to the . We do not receive and/or collect your payment data (the credentials of your credit card or some other payment information).
    • According to the information from our e-commerce provider, it has confirmed its status of accredited Level1 Service Provider, following a comprehensive auditing process performed by GRSee Consulting, an independent Quality Security Assessor (QSA). Your financial information is protected as per PCI-DSS standards, which is the worldwide information security standard set by the Payment Card Industry Security Standards Council, to ensure full security of sensitive data and protection against risks of fraud.
  • Cookies
    • Our Site uses cookies to track preferences of the visitors of the Site and subsequent optimization of its design. Cookies are small text files that are stored on visitor’s computer/device. They facilitate the navigation and make the whole visit of the Site more comfortable. Cookies may also be used to determine whether your computer/device visited this Site before. Cookies may contain your personal data only in case you gave the appropriate permission for this (for example, encrypted login credentials for your access to Clients Area or Support Site). You can visit our Site with cookies disabled as well. The majority of web browsers have the cookies enabled by default, but you can check your settings and disable them by yourself. Also you can delete all cookies that are stored on your computer/device at any time. We also inform you that disabling cookies may prevent you from using some of the services of our Site.
  • Marketing Communication
    • When you get our services for evaluation or purchase a membership from us, you may occasionally receive promotional emails. We are considering your interests in the specific products and in most cases these emails contain relevant information about special offers, contests, new services, updated services that you show interest in. We send this information by direct emails ourselves, or via third party email service providers.
    • At any time, you may stop receiving marketing and promotional information by clicking “Unsubscribe” at the bottom of each email or sending us a direct request to unsubscribe you from further promotional emails.
    • We inform you that in case you unsubscribe from receiving our promotional emails that may include information about service updates, you may miss news about these updates. Nevertheless, you will still be able to visit our website yourself or login to the Clients Area to get the relevant information. If you purchase and register for our service(s) and unsubscribe from promotional emails, you will still get notifications about your support/updates period expiration as we do not consider this type of emails promotional but informational one.
  • Links to Other Websites
    • Our Site may contain links to other sites. Please note that we are not responsible for your security on other sites so remember to study their privacy policy and other terms.
  • Legal Disclaimer
    • Texas Medical Concierge reserves the right to disclose your PI in the following cases:
  • In accordance with requirements of the legislation, for example, in connection with demands from governmental authorities, legal and contractual disputes.
  • In case we believe that the disclosure of the personal data is necessary to protect our rights and safety. For example, to study the possible violation of our terms of use; to identify, prevent or reveal fraud or any other problems connected with security.
  • Security
    • The data you entered on this Site is automatically encrypted using SSL (Sockets Layer Protocol). SSL is the industry standard for transferring sensitive data over the Internet.
    • In order to protect your data from fraud, leakage and damage, Texas Medical Concierge takes a number of technical and organizational security measures. As the technological progress rises, we improve these measures.
  • Changes in this Privacy Policy
    • We reserve the right to make changes to this Privacy Policy at any time. The date of the latest changes is stated at the bottom of this Privacy Policy page. In case of important changes we may inform you by email. Nevertheless, we encourage you to visit this Privacy Policy page from time to time especially when you do not visit our Site for a long time.
  • Children’s Privacy
    • We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the Services. If you are under 18, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at support@www.texasmedicalconcierge.in
  • International Users
    • If you access the Services in contravention of the previous prohibition, note that information collected from you will be stored and processed in the United States or any other country in which Texas Medical Concierge or its affiliates, subsidiaries, agents or contractors maintain facilities and that if you are accessing the Services from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your data to the United States and processing globally. By providing your Information you consent to any transfer and processing in accordance with this Privacy Policy and that any dispute over privacy or anything contained in this Privacy Policy will be governed by the laws of the United States and jurisdiction will lie in the state of Texas  
  • Other Issues
    • From time to time we may request other personal information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose. Texas Medical Concierge may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:
  • Organizations approved by Texas Medical Concierge that conduct research into health; and
  • Users of the Service for purposes of comparison of their personal health situation relative to the broader community.

Such information does not identify you individually. Access to your Registration Information, Portal Credentials, Portal Information and any other PI you provide is strictly restricted and used in accordance with specific internal procedures and safeguard governing access, in order to operate, develop or improve the Service. These individuals have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

  • HIPPA – Providers, to the extent they are “Covered Entities” under HIPPA (as defined in HIPPA) have their own privacy and security obligations with respect to your Personal Information and “Protected Health Information” under HIPPA. Texas Medical Concierge has agreements, called Business Associate Agreements, in place with third party providers, which define our security and privacy. We encourage you to contact each Provider with whom you interact with through the Services regarding their privacy and security practices. For more information regarding your rights under HIPPA, see http://www.hhs.gov/ocr/privacy/
  • Merger, Sale, or Other Asset Transfers.